Forum Replies Created
Hi @chris,
I hope you are well today and thank you for your question.
You can hide author name by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
#page-container span.post-meta-author { display: none !important; }Best regards,
Shufflehound teamSolution for this topic
Hi @ania_yot,
I hope you are well today and thank you for your question.
Please use the below shared CSS code.
#header-navigation-mobile .c-hamburger:not(.is-active) span, #header-navigation-mobile .c-hamburger span::before, #header-navigation-mobile .c-hamburger span::after { background-color: #000 !important; }Best regards,
Shufflehound teamHi @cdjc,
I hope you are well today and thank you for your question.
You can change it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
.primary-desktop-light .sh-header:not(.sh-sticky-header-active):not(.sh-header-10) .sh-nav > li > a, .primary-desktop-light .sh-header:not(.sh-sticky-header-active):not(.sh-header-10) .sh-nav > li.menu-item > a > i { color: #565656 !important; }Best regards,
Shufflehound teamHi @ryangdar,
I hope you are well today and thank you for your question.
To achieve this, you have to develop custom code in the child theme of Jevelin theme.
Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
Best regards,
Shufflehound teamI don’t see the form on your shared website.
Could you please share the exact page URL where it is displaying?
Still, I don’t see you have made all the changes on your website as below.
Instead of using relative URL as /#productos please use absolute URL like https://nuevaweb.yourwebsite.com/#productos
Temporarily deactivate the WP Rocket cache that you are using on your website.
I have also tested it on Google Chrome but didn’t see those errors in the console as shown in the attached screenshot.
Please test it deactivating all your browser extensions and without logging into your website.
Are you using Blog Posts content element of WpBakery page builder on your website?
I could confirm the issue on my test site, therefore, I notified the theme developer about this so that it will be fixed.
The issue will be fixed ASAP.
I have been alerted by a developer on another plugin where I couldn’t search that the theme is missingthis JS file https://poshheels.co.uk/wp-content/themes/jevelin/js/diagram_edit.js?ver=5.4 -> https://prnt.sc/ry30tp, so have the JS error and other plugins don’t work correctly. You also can check with Add new Page or Add new Post https://prnt.sc/ry31t6. Please contact the theme author to get help.
Could this be cause? How do I get this missing file?
Why do you think it is a theme issue?
Do you also see the error when you activate any default WordPress theme on your website such as Twenty Twenty?
This can be due to plugin conflict on your site so please try temporarily deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
The drop down still doesn’t work after clearing cache.
I can see it is still active your website.
As requested above, could you please temporarily deactivate the WP-Super-Cache and autoptimize cache?
Yes, as said above we will consider this to be minified in the future version of the theme.
Ready when you are for zoom. It will give you full access
We don’t provide zoom support.
there is no way to proxy behind corporate firewalls
Yes, I can understand.
In that case, please create staging or development website which is publicly available and reproduce the issue on it then you can share the website URL.
Awesome great to see you got that fixed.
Please advise if you have more questions.
Have a fantastic day!
Hi @camilo,
I hope you are well today and thank you for your question.
I have tested it on my test site but I don’t see it in the browser console using the latest version of Jevelin theme.
Is it happening on any specific browser?
Please make sure that you are using below latest version of the theme.
Could you please share your site URL where it’s happening so that I can troubleshoot it?
Best regards,
Shufflehound teamHi @camilo,
I hope you are well today and thank you for your question.
We can consider this to be minified in the future version of the theme.
In the meanwhile, you can minify it using plugins such as below.
https://www.wpbeginner.com/plugins/how-to-minify-css-javascript-files-in-wordpress/
https://wordpress.org/plugins/fast-velocity-minify/
https://wordpress.org/plugins/w3-total-cache/
Best regards,
Shufflehound teamHi @ania_yot,
I hope you are well today and thank you for your question.
Could you please share your site URL where it’s happening so that I can troubleshoot it?
Best regards,
Shufflehound teamHi @dalkat,
I hope you are well today and thank you for your question.
I can see the name of the category on that page as shown in the attached screenshot.
Please advise.
Best regards,
Shufflehound teamSolution for this topic
Hi @dalkat,
I hope you are well today and thank you for your question.
Could you please tell me how you have created the custom 404 page?
I can see the header is displaying fine on the 404 page as shown in the attached screenshot.
You can hide titlebar on it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
.error404 .sh-titlebar{ display: none; }Best regards,
Shufflehound teamTo make it work correctly, please remove the padding / margin / border that you have added to the column containing MailChimp sign up form as shown in the attached screenshot.
I am not sure you understood my previous reply.
I was not talking about zoom access that you have shared but your website access.
I visited your shared website but didn’t see the changes on it.
Please make sure that you have made the above shared changes and also clear the cache and temporarily deactivate the WP Rocket cache that you are using on your website.
