Forum Replies Created
Hi Shivang,
I hope you are well today and thank you for your question.
If you want the article text to be thicker then please make bodt text style to bolder as shown in the attached screenshot.
If it doesn’t work for you then could you please share me your site URL where it is not working so that I can troubleshoot it?
Best regards,
Shufflehound teamI didn’t get it so could you please share it again and also send it on [email protected]
You are most welcome here 🙂
Thank you.
It seems happening because the site /wp-admin/admin-ajax.php file is Forbidden as shown in the attached screenshot.
Please make sure it is not forbidden by referring the information provided in the following page and contacting your web host.
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-403-forbidden-error-in-wordpress/
I tested on your shared site and I got a message sent email as shown in the attached screenshot.
Do you mean the contact form send email but you don’t get it in your inbox?
If yes then please also check SPAM folder and also would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporary share me your site log in details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able see it)”?
what time zone are you in, and what are your hours of support?
The support is provided throughout the day by multiple persons working in different time zones.
Thank you for sharing site URL.
It is controlled by the negative margin added to the section containing contact form as shown in the attached screenshot so you can just change that negative margin to change its position.
Solution for this topic
Hi @tristan,
I hope you are well today and thank you for your question.
Could you please try changing above shared CSS code as following?
.container.entry-content { width: 100% !important; max-width: 100% !important; overflow: hidden; }Best regards,
Shufflehound teamThe background color is not working on your site because of the following CSS code that you are using on your site generated by YellowPencil Plugin.
.sh-header-height .sh-header-small-icons > .container:nth-child(1) { height: 0px; }So to make it work please either remove the above CSS code from your site or add the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
#page-container .sh-header-height .sh-header-small-icons > .container:nth-child(1) { height: auto; }Please make sure you are using latest version of PHP on your server by referring the information provided in the following pages.
https://www.wikihow.com/Check-PHP-Version
http://php.net/supported-versions.phpAlso would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporary share me your site log in details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able see it)”?
Hi Ivan,
I hope you are well today and thank you for your question.
You have to create single-fw-portfolio.php file in the root directory of Jevelin child theme and develop custom code in it.
Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
Best regards,
Shufflehound teamThen Would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporary share me your site log in details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able see it)”?
Hi @singbrothers1,
I hope you are well today and thank you for your question.
Could you please share me your site URL where it’s displaying so that I can help you to achieve it?
Best regards,
Shufflehound teamHi @njmangubat,
Sorry to hear of the problem you are having.
Where are you getting that error? Could you please share me the screenshots of it?
Also please make sure you are importing the demo as described in the below page.
https://support.shufflehound.com/updating-theme/
Best regards,
Shufflehound teamSolution for this topic
Hi @SarahL,
I hope you are well today and thank you for your question.
Please make sure you are using below latest version of theme.
If it still doesn’t work for you then, please try using the Jevelin child theme solution shared in the below topic.
Best regards,
Shufflehound teamHi @dgsmith,
Sorry to hear of the problem you are having.
Are you sending contact from email on or from custom domain address or using hosted email solution such as gmail?
Could you please share me your site URL where it’s happening so that I can troubleshoot it?
We try to provide replies to each topics twice daily except on the weekend where it may lack but the number of replies doesn’t mean anything to the problem, the problem should troubleshoot & resolve ASAP in minimum replies and for that we need additional info as shown in the attached screenshot which will see while creating a topic that If you provide initially then will be very helpful.
Best regards,
Shufflehound teamHi @davey1975,
I hope you are well today and thank you for your questions.
When I look at my jevelin child theme style.css file it contains no css code changes. Have I overlooked something in implementing the child theme?
The style.css file is a required theme file and it is not necessary to contain CSS code into it so it is correct.
Also, we are getting notifications that our woocommerce templates are outdated. How can I change this?
This is a known thing which will be resolved ASAP.
In the meanwhile, you can just ignore this warning as the theme still works with the plugin without any issue and if you get any issue then feel free to ask us.
Best regards,
Shufflehound teamSolution for this topic
I only have 12 portfolio items, 7 pages (4 private) and 0 posts (yes, 1 into the trash). Are these items all regarded as posts?
Yes
Apart from the home page you can see that pages and portfolio items are very small…
So what is this huge thing: I guess I can’t safely empty the 2 tables?
You can use the following plugin to safely optimize them by removing unwanted contents from them.
https://wordpress.org/plugins/wp-optimize/
Solution for this topic
Hi @brandonbarnes,
I hope you are well today and thank you for your question.
It was because you had not activated theme required Unyson plugin so I logged into your site and activated it to make your site work fine.
Could you please confirm it?
Best regards,
Shufflehound teamSolution for this topic
You can achieve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
#page-container .sh-header-top { background-color: #007BB6 !important; }Hi @Shake2450,
I hope you are well today and thank you for your question.
I also don’t know exactly whether it is possible to apply the same effect on normal slider but you can consider referring below plugin documentation to achieve it.
https://www.themepunch.com/revslider-doc/slider-revolution-documentation/
Best regards,
Shufflehound team
