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It seems the issue of AJAX plugin that conflicts with some themes as described on the below pages so please contact the plugin support to get more information about it as we can’t do anything in this case because we are not aware of the plugin code.
The issue is on your theme, I tried more than one plugin and none of them works.
You can resolve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
Hiding the loader is not a solution, it’s just a trick not to admin that ajax doesn’t work on your theme
Do I need to purchase something on your website by placing an order to simulate the issue?
Yes, purchase and complete the order in backend.
As described above, have you tested it clearing and temporarily deactivating the SG optimizer cache and using the Jevelin theme instead of the child theme that you are using on your website?
<div class=”bbp-meta”></div>Obviously, I also tested in this way and got the same issue. The problem is not in child theme, but in parent theme.
I can see the error “Your cart cannot contain more than 10 products.” in your shared video that is related to WooCommerce plugin configuration.
Ya you can see the error, but only if you click on ‘Continue’. If you click on update it doesn’t work. Also Ajax doesn’t work, so the error is shown only when you go to purchase and not authomatically. please look here: thetimebox.gift —> this is how the configuration works with a working theme (Native).
Please read also my previous replay.
and then go to the following.
This second video is related to ajax and minimum-max quantity:
The button ‘Update Cart’ doesn’t work properly and ajax doesn’t work absolutely
This is the video related to invoice download issue:
obviously you should you a completed order in your account to simulate this issue.
Don’t forget th issue related to minimum and maximum quantity and ajax cart: none plugin works with your theme
Also,
I have an additional issue with ajax on my-account-page / order
when I download the invoice, the page continue loading and it doens’t go back to the page.
All these issues are related to your theme, cause in other themes all these features work properly.
Could u help me please?
Before of using jevelin I used native theme (same configuration you can find online), with other themes the plugins work properly.
So it’s a jevelin issue.
Thanks a lot!
