- This topic has 9 replies, 2 voices, and was last updated 7 years, 4 months ago by
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I have built a site using your template, but recently I went in to update my site and the layout elements are now gone. The site is still there, but I have no way to edit it. What would cause this?
Solution for this topic
Hi @mtnjason19,
I hope you are well today and thank you for your question.
Please make sure you have activated Unyson plugin and its Page builder extension.
Best regards,
Shufflehound teamIt’s still there as is the extension.
Could you please share the screenshot of the issue?
Also would you mind if i log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will bee able see it.”?
Did you get the login info I provided?
No i didn’t get it please post it again and also reply to notify me.
Login info
Solution for this topic
I logged in to your site and saw the Unyson extensions were not updated as shown in the attached screenshot so i updated it and the layout elements are displaying fine now as displayed in the second attached screenshot.
Thats awesome, thanks!
You are most welcome here 🙂
