Home › Forums › Jevelin Theme › Demo content intall image issues
Home › Forums › Jevelin Theme › Demo content intall image issues
I’ve tried installing multiple demo content setups, and first running into “error.log” issues, I fixed the folder permissions through FTP (Filezilla) however most of the images and icons didn’t get setup so I am getting a bunch of 404s.
Link: http://pureav.416serg.com/
Thanks in advance!
Hi @http://pureav.416serg.com/,
I hope you are well today and thank you for your question.
It seems demo content is not installed properly on your site so please try installing it using new theme demo content installation method as shown in the attached screenshot.
Also please make sure you have applied correct permissions on WordPress files as described in the following pages.
https://www.smashingmagazine.com/2014/05/proper-wordpress-filesystem-permissions-ownerships/
https://codex.wordpress.org/Changing_File_Permissions
http://www.wpbeginner.com/beginners-guide/how-to-fix-file-and-folder-permissions-error-in-wordpress/
Best regards,
Shufflehound team
Installed the updated theme, removed old one, followed instructions but still not working
Attaching the log file :/ all images seem to be 404ing too – content from wp-content is getting loaded as a page on the website as opposed to a separate file:
http://pureav.416serg.com/wp-content/uploads/2016/05/Portfolio_6_4-660×660.jpg
Do the images exist in your site media library?
Is it working fine using default WordPress theme like Twenty Seventeen?
Have you tried reinstalling the demo content using new method as described above?
Yes images are in the uploads folder. Yes it works with twenty seventeen. Yes I followed the demo install method described above with the newest version of the theme.
OK then would you mind if i log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will bee able see it.”?
I haven’t received any updates after sharing the login information with you guys, please update me on where we are at on this one. Thanks
Were you able to see the login credentials I shared in the private box? They aren’t showing up for me.
I received your shared login details now when you replied but the credentials are not working on your site.
Could you please make sure that the login credentials are correct and working fine?
Solution for this topic
Hey there, I ended up doing a fresh wordpress install and trying to install demo content after that and it worked! thanks for your help
Awesome great to see you got that resolved.
Please advise if you have more questions.
Have a fantastic day!
@onsicht Your question is different from the question asked in this topic so to help us keep support thread separates could you please create your own thread for your question instead of replying on others thread as it makes the thread messy and hard to read.
If you want to you can also add reference of this thread in your newly created thread.
We would be more than happy to help you on your new thread.