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<span lang=”en”>I got the Gillion theme yesterday and could not install it. After installing the theme, the browser returned me the error 500. In contact with the webmaster, he told me that it is a template problem. How to solve this?</span>
Hi @elciokudo,
Sorry to hear of the problem you are having.
I have tested it on my test site and it’s working fine for me using below latest version of Gillion theme.
Would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporary share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will be able to see it.”?
You can resolve the 500 internal server error as described in the following page.
http://freewptp.com/fix-wordpress-issue-internal-server-error/
Also please make sure you are using latest version of PHP on your server by referring the information provided in the following page.
https://www.wikihow.com/Check-PHP-Version
http://php.net/supported-versions.phpYou can request refund directly from themeforest from where you have purchased the theme.
Best regards,
Shufflehound team
