- This topic has 7 replies, 2 voices, and was last updated 6 years, 10 months ago by
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Hi, I’m using Unyson for editing pages, but now it only shows error. I can’t use any templates, edit existing pages or create new pages. The page is still visible but as said before I can’t make any changes. See attached file.
I’ve posted a ticket for Unison, but I also want to check with you guys if there is anything I can do to fix this.
Please help.
Hi @alexandral,
Sorry to hear of the problem you are having.
You can resolve this issue as described in the following topics.
https://support.shufflehound.com/forums/topic/error-forbidden-even-i-deactivate-all-plugins/
https://support.shufflehound.com/forums/topic/page-builder-unyson-errors/
https://support.shufflehound.com/forums/topic/error-forbidden-for-content-elements/
Best regards,
Shufflehound teamI have deactivate all plugins, checked the htaccess file. I have the latest version of Javelin and Unyson. I even reinstalled Unison but it’s till an error when i try to edit pages 🙁 What more can I do?
Would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporary share me your site admin log in details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able see it)”?
Yes, no problem. Thanks
Your shared site URL is not working.
Please make sure that your shared site is accessible.
sorry
I logged into your shared site and found this is happening because the WordPress ajax file is not loading as shown in the attached screenshot.
Please contact your web host and check whether any firewall or software is restricting its access.
