Contact form missing?

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Home Forums Jevelin Theme Contact form missing?

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  • Sorenuhd
    Participant

    Hi,

     

    I am using Jevelin on my website, but the contact form in Onyson is suddenly disappeared?

     

    Thnx in advantage,

    Søren

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    Hi Søren,

     

    I hope you are well today and thank you for your question.

     

    I have tested it on my test site and it’s working fine for me using below latest version of Jevelin theme.

     


    Please login to access this file

     

    Please make sure that you are using the latest version of the theme and Unyson plugin.

     

    Best regards,
    Shufflehound team

    Sorenuhd
    Participant

    What is the name of the contact form that Jevelin is using? Right now I have Contact Form 7 appearing in “content elements”, which isn’t the one that you use?

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    It is a contact form content element as shown in the attached screenshot.

     

    Have you made sure that you are using the above shared latest version of the theme?

     

    Would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporary share me your site admin log in details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able see it)”?

     

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    Sorenuhd
    Participant

    Please do some troubleshooting.

    I can’t access login page of your shared site.

     

    Please advise.

    Sorenuhd
    Participant

    Use this url.

    I logged into your site and installed Unyson plugin Mailer extension as shown in the attached screenshot which made it display contact form content element.

     

    Could you please confirm it now?

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Viewing 8 posts - 1 through 8 (of 8 total)