Subscription forms not working with mailchimp

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    RESOLVED Posts

  • Antoinette
    Participant

    Hi! I can’t get the subscription forms on my page to work (middle of page and footer). I set up Mailchimp for WP. Is there something else I need to get this working?

    Shufflehound Support
    Moderator

    Hi @Antoinette,

     

    I hope you are well today and thank you for your question.

     

    Could you please tell me how you have created the form, how you are using it and what is not working in it by sharing your site URL so that I can help you?

     

    Best regards,
    Shufflehound team

    Antoinette
    Participant

    Sure! I’m using the subscription fields in middle of site and footer to collect emails to a list. I used plugin Mailchimp for WP. The API settings say it’s connected. I have a list name and ID. The widgets appear to have the form code but the subscription fields don’t seem to be collecting emails.

    Shufflehound Support
    Moderator

    Solution for this topic

    I can see it is displaying the error message as shown in the attached screenshot so, please contact the Mailchimp for WP plugin support to resolve it.

    Attachments:
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    Antoinette
    Participant

    Ok. Thanks!

    Shufflehound Support
    Moderator

    You are most welcome here 🙂

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