Hi @LoriBeeArt,
I hope you are well today and thank you for your question.
No, you are not missing anything.
It should display as shown in your second screenshot and displaying the same on my website.
Please make sure that you are using below the latest version of the theme on your both websites.
Also, this can be due to plugin conflict on your site so please try temporarily deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
Best regards,
Shufflehound team