Can't even change the header logo

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  • sferic
    Participant

    Hello,
    I’ve just install WP, then Jevelin without Unyson (it was flagged deprecated).
    I’ve read similar problem on the forum :

    • Verify Unyson was not installed
    • Verify WPBakery > Admin configuration

    Nothing works

    Even Style color from the theme reset after to initial config
    Help

    Shufflehound Support
    Moderator

    Hi @sferic,

     

    Sorry to hear about the problem you are having.

     

    Please make sure that you have activated the Redux plugin.

     

    Could you please share your site URL where it’s happening so that I can troubleshoot it?

     

    Best regards,
    Shufflehound team

    sferic
    Participant

    Hi,

    Redux is activated as I wrote,

    My website is in maintenance (offline), because i’ve started communicating on my url, but no possibility to manage basic actions on jevelin.

    • This reply was modified 3 years, 7 months ago by sferic.
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    sferic
    Participant

    Well, problem solve, by using menu :
    Dashboard > Jevelin > Theme settings > Header >Header logos
    Here it works

    It’s the same settings as
    Dashboard > Apparence > Header > Header logos
    Same actions -> it fails

    The problem is the same with the color settings in Styling > General > Color accent

    I hope that settings get fixed…

     

    Shufflehound Support
    Moderator

    It’s the same settings as
    Dashboard > Apparence > Header > Header logos
    Same actions -> it fails

    I don’t see any such Header menu option under the Appearance menu as shown in the attached screenshot.

     

    Please advise.

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    sferic
    Participant

    Hi,

    Sorry I mean Dashboard > Apparence > Personnaliser > Header > Header logos

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    Shufflehound Support
    Moderator

    I have tested it on my test site and it’s working fine for me using the latest version of the Jevelin theme.

     

    Please make sure that you are using the below latest version of the theme.

     


    Please login to access this file

     

    Also, this can be due to plugin conflict on your site so please try temporarily deactivating all plugins except Redux framework, Elementor, and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.

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