cannot change my logo

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Home › Forums › Jevelin Theme › cannot change my logo

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  • willy081
    Participant

    Hi, I upload my new header logo via the Jevelin dashboard, and it wont update on my home page?

    Please help?

    Shufflehound Support
    Moderator

    Hi @willy081,

     

    I hope you are well today and thank you for your question.

     

    Please make sure that you are using the below latest version of the theme.

     


    Please login to access this file

     

    Are you using the built-in header or the custom header created using the WpBakery page builder?

     

    If you are not sure then could you please share your site URL where it’s happening so that I can troubleshoot it?

     

    Best regards,
    Shufflehound team

    willy081
    Participant

    ive decided I do not want this theme, I am having such a hard time with it, please revoke my license and refund me please. I cannot use it…. Thanks…

    Shufflehound Support
    Moderator

    It seems something basic thing is missing on your website that I can troubleshoot If you share your website URL.

     

    You can request a refund from ThemeForest where you have purchased the theme.

    willy081
    Participant

    Can you please share the link for a refund, I cannot find it on the themeforest website, it is NOT easy to find…. thanks..

    Shufflehound Support
    Moderator

    There is no link for the refund.

     

    You have to contact the ThemeForest support or contact them using the contact us page.

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