Cannot Import Demo data

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Home Forums Jevelin Theme Cannot Import Demo data

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  • Author
  • mikehzzzz
    Participant

    Hi, I have tried to import demo data many times with a fresh wordpress installation, Jevelin and using the one click importer.Ā  I have tried it with the required plugins activated and then with all recommended plugins activated. Each time I receive the following error message with no number or further details regarding the type of error (See screenshot).

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    mikehzzzz
    Participant

    Completed a new installation on a different server. Same issue exactly. Obviously a problem with the theme. After two wasted days and no help I want my money back.

    Shufflehound
    Moderator

    Hi there,

     

    We are sorry to hear that.

     

    Could you please share a login data to your website, so we can inspect this issue for you? (you can share it in the private information field).

     

    Best regards,

    Shufflehound team

    mikehzzzz
    Participant

    Hi, Thank you, Login details sent. in private information.

    Shufflehound
    Moderator

    Thank you!

     

    We just installed one random demo and it seems that everything worked just fine. Which demo did you try to install previously?

    mikehzzzz
    Participant

    Ok thanks. There may have been another issue making the site unstable. We are using cloudflare and it was set to flexible rather than full ‘strict’ and this was causing an issue with the https causing too many redirects. It is possible that this was preventing the demo content installation?

    It was actually the same demo (startup clean) that I was trying to install so assuming it is all working ok I am happy to just carry on with the installation you have done.

    Thanks for your support

    Mike

    Shufflehound
    Moderator

    Yes, that most likely was the issue.

     

    Oh, that is great that we already installed the demo that you wanted! šŸ™‚

    • This reply was modified 2 years, 5 months ago by Shufflehound.
Viewing 7 posts - 1 through 7 (of 7 total)