- This topic has 9 replies, 2 voices, and was last updated 1 year, 3 months ago by
.
I am unable to activate Slider Revolution. When I try to open to edit the demo slider, I get a popup requesting to share development data with plugin author. Whether I click yes or no, there is a message that says “ajax error” and the plugin doesn’t open. I show on the plugin page that Slider Revolution and WP Bakery Builder both need updates, however I am unable to update them without a license key, which I won’t have since it is included with the theme. I’ve attached a screen shot of the theme status.
Hi there,
Can you please let us know which versions you have for WPBakery and Slider Revolution?
Best regards,
Shufflehound team
It was on the screenshot I sent.
Slider Revolution is 6.6.12 (needs 6.6.14)
WP Bakery is 6.11 (needs 6.13)
Provided admin login for support in Private information field.
We just created a new beta version, which should allow you to update all plugins to the latest versions:
Let us know if that works!
I am using a demo theme (Beauty) and am a few days into development. If I install this new 5.6.1.3 will it erase any of that work?
Everything should be fine if you haven’t modified the theme files directly
Thank you that worked!
You are welcome! š
I am having an issue with Slider Revolution not showing up correctly on mobile devices. I have version 6.6.14 of slider revolution and version Ā 6.13.0 of WP Bakery. Both need to be upgraded but I can’t because these plugin came as part of the beauty Jevelin theme. Can you upgrade those plugins?
We just answered to your separate ticket.
