Hi @m-design,
I hope you are well today and thank you for your questions.
If you have not purchased slider revolution plugin and using the plugin bundled with the theme then you are not direct customer of that plugin so can not activate that plugin.
Please see more information about this on the following pages.
https://www.themepunch.com/faq/purchase-code-registration-faqs/#1447194367831-7941a825-85b2
https://www.themepunch.com/faq/update-to-5-0-via-ftp/
To use the plugin you don’t need a purchase code, you can just install and update the plugin from Appearance -> Install Plugins
I can see you are using the old version 4.8.0 of the Jevelin theme on your website so please update it to the below latest version as described here https://support.shufflehound.com/updating-theme/
Please login to access this file
Also, this can be due to plugin conflict on your site so please try temporarily deactivating all plugins except Slider revolution, Unyson, Redux framework, and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
Best regards,
Shufflehound team
One more thing: The Slider is working in Admin mode. When I log out the Slider Resolution disappear. I tried to delete cache everywhere – Autoptimize, WP Fastest Cache,Cloudflare. I updated Slider Revolution to version 6.3.4 by reinstalling the plugin. The problem still exists.
Hi, Shufflehound Team,
Today I found that the Slider Revolution does not load the slides. I found topics with my problem. However I did not find a solution. You advice to update the theme. I checked it. I use the latest version. But my Slider Revolution is version 6.2.22. Slider Revolution is asking me to download the latest version, but I should activate the plugin and I need a License Key. The Slider Revolution plugin came with your theme. How to activate the plugin for Life Updates. Could it be the reason for my problem?
Any advise will be high appreciated.
Home page slider (Revolution) is not loading. Please assist asap.
This is my link:
https://umaninow.com/
Thank you
Trying to fix the hamburger menu error created a new problem. Now that’s the problem … Do I have to create a new ticket for this?
You informed me that the initial error was caused by a plugin conflict. I deactivated all plugins one by one and found that deactivating the plugin SiteGround Optimizer fixed all bugs (hamburger menu + blog posts visibility)!
But now a new error has occurred .. The photo slider at the top of the page is not visible. We build that with Slider Revolution. As a result, you will see a huge empty space at the top of the page (also seen on your screenshot). Until the decativation ofSiteGround Optimizer there was a nice slider.
Could you please help me fix this problem now? Thanks!
I have temporarily disabled the first row of the website, the slider revolution, until I get a response from you to help me restore the visibility of the slider revolution after disabling the SiteGround Optimizer plugin. Hope to hear from you!
Regards Stefanie
Thank you. When deactivating SiteGround Optimizer all bugs are fixed (hamburger menu + visibility blogposts)!
But now a new error occured.. The photo slider in the top of the page is not visible. We build that with Slider revolution. Till the decativation of SiteGround Optimizer there was a beautiful slider. Could you please help me sove this problem now? Thanks
Dear,
On our website the rev slider is shown as a grey area. Nothing loads.
We updated the theme to the latest version, but no success.
http://www.yourivandamme.be/home/
Can you check ?
Hi @juzerdhoon,
I hope you are well today and thank you for your question.
I logged into your website and resolved the issue by removing the slider from the page content and adding it in the header “Titlebar Revolution Slider” option as shown in the attached screenshots.
Best regards,
Shufflehound team
Hello,
Please help me with the revolution slider. its working fine on desktop but on mobile there’s some grey padding coming on top as well as on bottom.
Already checked method: slider is full screen, background fit equals to cover, no yellow pencil additional css etc.
In google chrome, using device toolbar it looks fine. but if you look in real-time devices you will see the problem.
Also i am attaching a screenshot of how it looks.
Thank you.
I’m not able to see the remaining section after Slider Revolution Section in my mobile phone.
When I scroll in desktop its working properly from header to footer all section are loading. But when I’m visiting from mobile, it’s only showing the header/slider section only. When I try to scroll its not working. or the remaining portion is not visible in mobile.
I’ve also try this option but the issue is same in mobile
<div class=”fw-backend-option-label fw-col-xs-12 fw-col-sm-3 fw-col-lg-2″>
<div class=”fw-inner fw-clearfix”><label for=”fw-edit-options-modal-visibility”>Visibility</label></div>
</div>
<div class=”fw-backend-option-input fw-backend-option-input-type-radio fw-clearfix fw-col-xs-12 fw-col-sm-9 fw-col-lg-10 width-type-auto”>
<div class=”fw-inner fw-pull-left fw-clearfix”>
<div class=”fw-inner-option fw-clearfix”>
<div class=”fw-backend-option-descriptor fw-listening-started” data-fw-option-id=”visibility” data-fw-option-type=”radio”>
<div id=”fw-edit-options-modal-visibility” class=”fw-option fw-option-type-radio”>
<div><label for=”fw-edit-options-modal-visibility-everywhere”><input id=”fw-edit-options-modal-visibility-everywhere” checked=”checked” name=”fw_edit_options_modal[visibility]” type=”radio” value=”everywhere” /> Visible Everywhere</label></div>
<div><label for=”fw-edit-options-modal-visibility-desktop”><input id=”fw-edit-options-modal-visibility-desktop” name=”fw_edit_options_modal[visibility]” type=”radio” value=”desktop” /> Visible Desktop Only</label></div>
<div><label for=”fw-edit-options-modal-visibility-mobile”><input id=”fw-edit-options-modal-visibility-mobile” name=”fw_edit_options_modal[visibility]” type=”radio” value=”mobile” /> Visible Mobile Only</label></div>
<div></div>
</div>
<div>site: http://demo.konkanivhakkal.com/</div>
</div>
<div>please tell me the solution support team.</div>
<div></div>
</div>
<div>Thank you</div>
<div class=”fw-inner-option fw-clearfix”>
<div class=”fw-backend-option-descriptor fw-listening-started” data-fw-option-id=”visibility” data-fw-option-type=”radio”>
<div></div>
</div>
</div>
</div>
</div>
My WordPress installation is on a intranet server, so I can’t updade plugins automatically using the WordPress interface, I have to upload files manually via FTP to update plugins.
Where can I find files for Unyson plugins and for the Revolution Slider so that I could upload them manually?
On my website (https://www.willemstechnieken.be/) I recently updated to Revolution Slider 6, because that’s what the Jevelin-theme recommended.
However, when I load my website, the Revolution Slider is not shown anymore and the error in the console is the following:
Uncaught Error: Syntax error, unrecognized expression: a[href*=#]:not([data-vc-tabs]):not([data-vc-accordion]):not(.vc_carousel-control)
When I login to my website’s admin panel and view the homepage, the Revolution Slider is shown without any errors ..
What am I doing wrong?
Hi,
I’m having an issue with the slider revolution not showing, a few animation elements not working as well as a top page navigation drop-down that doesn’t reveal. I’ve tried deactivating all plug-ins. When I switch themes, that’s when I can see the drop-down nav working.
https://www.shootthecurlmarketing.com
Hi there,
I tried all the combinations of turning things on and off but nothing seems to work. My landing page works fine. However I have problem with all the subpages.
When I turn on slider revolution for subpages header including menu and footer stop showing. When I turn slider revolution off at that particular subpage then all starts to work.
My aim is to have the same slider revolution on all subpages, the very same one as I have on the landing page. I have not touched the code.
Can you please advise?
Thank you very much.
Hi, yes the Slider revolution plugin is enabled, and the demo banner is imported on there too. So just not sure why its not displaying on the front end / homepage.
Do you need to assign that banner to the page somehow? Sorry I’m new to this plugin (Slider revolution)
Let me know what I should check. Temp login details provided privately.
Thanks
Hi @ctcentral,
I hope you are well today and thank you for your question.
Please make sure that you have activated the Slider revolution plugin from the path Admin Area -> Appearance -> Install Plugins and make sure that the demo slider is imported.
Would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share me the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
Best regards,
Shufflehound team
Just purchased Jevelin and installed the “Foodie” Demo Import but its missed the cool Revolution Slider on the top of homepage?
Is there a setting somewhere to assign the Slider to the homepage? Just want it to look exactly like the demo to get me started. Currently just says “Slide not found, please select other slide” in the homepage header.
Let me know if you can help, Thanks!
Hi Shufflehound, After I updated my WP site I have encountered several problems.
Thank you in advance & I hope that you can assist me.
BR
Mark Y.
Incidentally, Slider Revolution slide was displayed.