500 internal server error

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  • simonsemaan1
    Participant

    hello i just bought the theme but i have a problem. first when i install the theme everything works well but when i install the plugins i get this error on my website and i have to remove all wordpress site and start all over please can someone help me thank you

    Shufflehound Support
    Moderator

    Hi @simonsemaan1,

     

    Sorry to hear of the problem you are having.

     

    It seems the issue of plugins that you installed.

     

    Do you remember which plugin you have installed that caused this issue?

    Also you can get more information about troubleshooting this issue on the following page.

     

    http://freewptp.com/fix-wordpress-issue-internal-server-error/

     

    Best regards,
    Shufflehound team

    simonsemaan1
    Participant

    yeah it is the wee comerce and revolution slider is it necessary to download them

     

    Shufflehound Support
    Moderator

    These are not required plugins if you do not  want to create e-commerce store on your site and display slider so it is not necessary to download them.

     
    The plugins are standard plugins and thousands of users are using them without any issue so i don’t think they are causing this issue but may be other things as described on the post above.

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