Back up never worked

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  • LoriBeeArt
    Participant

    Hi,

    I installed Jevelin in January and the back up schedule found in the Tools

    has never managed to archive a back up:

    My activity log looks like this:
    <div id=”fw-ext-backups-log-list”>

    • 9 mins ago <span class=”fw-text-danger”>Archive Zip: The execution failed. Please check error.log</span>
    • 24 mins ago <span class=”fw-text-danger”>Archive Zip: The execution failed. Please check error.log</span>
    • 1 month ago <span class=”fw-text-danger”>Archive Zip: The execution failed. Please check error.log</span>
    • 1 month ago <span class=”fw-text-danger”>Archive Zip: The execution failed. Please check error.log</span>
    • 1 month ago <span class=”fw-text-danger”>Archive Zip: The execution failed. Please check error.log</span>
    • 2 months ago <span class=”fw-text-danger”>Archive Zip: The execution failed. Please check error.log</span>
    • 2 months ago <span class=”fw-text-danger”>Archive Zip: The execution failed. Please check error.log</span>
    • 2 months ago <span class=”fw-text-danger”>Archive Zip: The execution failed. Please check error.log</span>

    Do you have any advise on how to fix this?

    </div>

    Shufflehound Support
    Moderator

    Hi @LoriBeeArt,

     

    I hope you are well today and thank you for your question.

     

    Have you checked the error.log file for the errors as described in the above shared error message?

     

    Alternatively, you can use any of the below plugins to take backup of your website.

     

    https://wordpress.org/plugins/backwpup/

    https://wordpress.org/plugins/updraftplus/

    https://wordpress.org/plugins/backupwordpress/

     

    Best regards,
    Shufflehound team

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