Blog Posts are not editable (White Screen)

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  • FlorianSteinhoferTravador
    Participant

    Hello,

     

    we updated Jevelin Theme & WordPress right now and got a new issue.

    We can’t edit our Blog Posts or create a new one.

     

    When we click on edit oder create new (Blog Post) –> the screen goes white and freeze

     

    Everything else works fine (Pages, Portfolio, Slider)

     

    Do you have any solution for that issue?

     

    Many thanks

    Shufflehound Support
    Moderator

    Hi @FlorianSteinhoferTravador,

     

    I hope you are well today and thank you for your question.

     

    I could confirm the issue on your shared site.

     

    This can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.

     

    Best regards,
    Shufflehound team

    FlorianSteinhoferTravador
    Participant

    Hi,

    thanks for your reply.

    I already tried to deactivate all plugins except Unyson and activate them one by one.

    But it don’t solves the problem. Even when all Plugins exept Unyson are deaktivated, i cant edit blog posts or enter the backend page.

     

    the white screen stays

     

    best regards

    FlorianSteinhoferTravador
    Participant

    I have just noticed that I do not come to the blog page as well. All other pages work, except the blog.

    FlorianSteinhoferTravador
    Participant

    Update:

     

    I always get a white screen, by doing the following operations:

    • Create a new page
    • Edit the Blog Page “Travador Magazin” (Frontpage)
    • Edit a Blog Post
    • Create a Blog Post

    I deactivated all Plugins, except Unyson, but the issue with the white screen remains.

    Shufflehound Support
    Moderator

    I can see it is also not working when I use default WordPress Twenty Nineteen theme so it seems the issue with your WordPress installation and not the theme.

     

    You can try resolving the issue by reinstalling WordPress on your website as described below.

     

    https://kinsta.com/blog/reinstall-wordpress/

    https://www.wpbeginner.com/wp-tutorials/how-to-uninstall-and-reinstall-wordpress/

    https://www.hostinger.in/tutorials/how-to-reinstall-wordpress

     

    FlorianSteinhoferTravador
    Participant

    Solution for this topic

    we solved the issue by refreshing the page with

    command + shift +r

     

    caching of the javascript files, maybe?

    Shufflehound Support
    Moderator

    we solved the issue by refreshing the page with

    command + shift +r

    Awesome great to see you got that solved.

     

    Please advise if you have more questions.

     

    Have a fantastic day!

     

    caching of the javascript files, maybe?

     

    That can be the issue.

     

     

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