Cannot Install Demo Page

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  • productpoet
    Participant

    Hello. I have been trying for a week or so to install the demo content. Every time it fails and I have tried all the solutions.

     

    I am trying to convert an existing website over to this new format, which I really love.

    Shufflehound Support
    Moderator

    Hi @productpoet,

     

    Sorry to hear of the problem you are having.

     

    Could you please tell me which demo content you are trying to install and what error you are getting so that i can help you?

     

    Best regards,
    Shufflehound team

    productpoet
    Participant

    I have tried to install the Basic Full and the Basic (Fast Install). The error message I get is:
    <h3 class=”fw-text-danger”>The execution failed. Please check error.log</h3>

    Shufflehound Support
    Moderator

    Could you please try the solution posted in the following reply?

     

    https://support.shufflehound.com/forums/topic/cannot-install-demo-content/#post-1190

    productpoet
    Participant

    I have already looked at that answer. Line 68 was already set to -20.

    Shufflehound Support
    Moderator

    Would you mind if i log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will bee able see it.”?

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Viewing 6 posts - 1 through 6 (of 6 total)

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