Can't import Jevelin demo

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Home Forums Jevelin Theme Can’t import Jevelin demo

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    RESOLVED Posts
  • adminfortest
    Participant

    Hello,

    I’m having problem with uploading any demo.

    • I’m using One Click Demo Import (see picture oneclickdemo1.jpg)
    • I have all the required & recommended plugins installed (see picture oneclickdemo2.jpg)
    • But when I click on the “Continue & import” button nothing is happening (see picture oneclickdemo3.jpg)
    • Next to the name of my chosen demo there appears name of the plugin WPBakery Builder (see picture oneclickdemo4.jpg) as if pointing to this as the source of the problem
    • This plugin is installed,so… does it mean I need to buy the WPBakery Page Builder license for this to work?
    Attachments:
    You must be logged in to view attached files.

    Shufflehound
    Moderator

    Hi there,

     

    That seems very strange as usually there is at least error message. Would it be possible to access your website dashboard, so we can debug it for you? (you can share it in the private field)

     

    Best regards,

    Shufflehound team

    adminfortest
    Participant

    Hello, sure (see it in the private link). Do you need any access from me?

    Shufflehound
    Moderator

    We also need login data to access your website dashboard, otherwise we can’t find the cause and fix it.

    adminfortest
    Participant

    Ok, I created a user for you – see private field.

    Shufflehound
    Moderator

    Thank you! Before we start to test it, can you please let us know which demo would you like for us to import?

    adminfortest
    Participant

    The demo called “Startup”. Thanks.

    Shufflehound
    Moderator

    We tried to install the demo, but when accessing demo installation page we can see only this message – “You do not have permission to access the selected page”.

     

    Can you please make sure that we can access the import demo page?

    adminfortest
    Participant

    I just changed your user type to admin. Please try now.

    Shufflehound
    Moderator

    We saw some errors related to OCDI plugin as it seemed that the installation was corrupted, so we reinstalled it. Can you please try to install the demo now?

    adminfortest
    Participant

    Thanks a lot! In general it worked, there’s just this error message (see it attached).

    ---Downloaded files---
    The import files for: Startup were successfully downloaded!
    Initial max execution time = 165
    Files info:
    Site URL = http://test.otimo.pro
    Data file = /home/otimopo/test/wp-content/uploads/2022/02/demo-content-import-file_2022-02-22__09-40-36.xml
    Widget file = /home/otimopo/test/wp-content/uploads/2022/02/demo-widgets-import-file_2022-02-22__09-40-36.json
    Customizer file = not defined!
    Redux files:
    not defined!
    
    ------
    New AJAX call!
    
    
    ------
    Custom Framework file loaded.
    
    ---Importing widgets---
    Blog Widgets : 
    
    Wyszukiwanie - No Title - Imported
    Shufflehound Recent Posts - No Title - Imported
    Kategorie - No Title - Imported
    Chmurka tagĂłw - No Title - Imported
    
    Footer Widgets : 
    
    Shufflehound Information - No Title - Imported
    Shufflehound Recent Posts - No Title - Imported
    Shufflehound Contacts - No Title - Imported
    
    
    
    ---ocdi/after_import---
    • This reply was modified 5 months, 3 weeks ago by adminfortest.
    • This reply was modified 5 months, 3 weeks ago by adminfortest.
    Attachments:
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    Shufflehound
    Moderator

    In some cases some images doesn’t import correctly, but we just saw your imported demo and it seems fine, so you can just ignore this error.

    adminfortest
    Participant

    Thanks!

    Shufflehound
    Moderator

    You are welcome! 🙂

Viewing 14 posts - 1 through 14 (of 14 total)