- This topic has 13 replies, 2 voices, and was last updated 2 years, 1 month ago by
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Hello,
I’m having problem with uploading any demo.
- I’m using One Click Demo Import (see picture oneclickdemo1.jpg)
- I have all the required & recommended plugins installed (see picture oneclickdemo2.jpg)
- But when I click on the “Continue & import” button nothing is happening (see picture oneclickdemo3.jpg)
- Next to the name of my chosen demo there appears name of the plugin WPBakery Builder (see picture oneclickdemo4.jpg) as if pointing to this as the source of the problem
- This plugin is installed,so… does it mean I need to buy the WPBakery Page Builder license for this to work?
Hi there,
That seems very strange as usually there is at least error message. Would it be possible to access your website dashboard, so we can debug it for you? (you can share it in the private field)
Best regards,
Shufflehound team
Hello, sure (see it in the private link). Do you need any access from me?
We also need login data to access your website dashboard, otherwise we can’t find the cause and fix it.
Ok, I created a user for you – see private field.
Thank you! Before we start to test it, can you please let us know which demo would you like for us to import?
The demo called “Startup”. Thanks.
We tried to install the demo, but when accessing demo installation page we can see only this message – “You do not have permission to access the selected page”.
Can you please make sure that we can access the import demo page?
I just changed your user type to admin. Please try now.
We saw some errors related to OCDI plugin as it seemed that the installation was corrupted, so we reinstalled it. Can you please try to install the demo now?
Thanks a lot! In general it worked, there’s just this error message (see it attached).
---Downloaded files--- The import files for: Startup were successfully downloaded! Initial max execution time = 165 Files info: Site URL = http://test.otimo.pro Data file = /home/otimopo/test/wp-content/uploads/2022/02/demo-content-import-file_2022-02-22__09-40-36.xml Widget file = /home/otimopo/test/wp-content/uploads/2022/02/demo-widgets-import-file_2022-02-22__09-40-36.json Customizer file = not defined! Redux files: not defined! ------ New AJAX call! ------ Custom Framework file loaded. ---Importing widgets--- Blog Widgets : Wyszukiwanie - No Title - Imported Shufflehound Recent Posts - No Title - Imported Kategorie - No Title - Imported Chmurka tagĂłw - No Title - Imported Footer Widgets : Shufflehound Information - No Title - Imported Shufflehound Recent Posts - No Title - Imported Shufflehound Contacts - No Title - Imported ---ocdi/after_import---
In some cases some images doesn’t import correctly, but we just saw your imported demo and it seems fine, so you can just ignore this error.
Thanks!
You are welcome! 🙂
