can't install WPBakery Page Builder plugin

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  • teawubon
    Participant

    pls help me. i can’t install WPBakery Page Builder plugin

    error “Something went wrong with the plugin API.” when i click install WPBakery Page Builder

     

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    teawubon
    Participant

    and i see new update can use elementor but when i installed don’t have theme block in elementor?

    Shufflehound Support
    Moderator

    Hi @teawubon,

     

    I hope you are well today and thank you for your questions.

     

    pls help me. i can’t install WPBakery Page Builder plugin

    error “Something went wrong with the plugin API.” when i click install WPBakery Page Builder

    Would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share me the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?

     

    and i see new update can use elementor but when i installed don’t have theme block in elementor?

    I am not sure what you meant by the theme block so could you please describe it a bit more?

     

    Best regards,
    Shufflehound team

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