Can't use Shufflehound Information Widget

Home › Forums › Jevelin Theme › Can’t use Shufflehound Information Widget

Home › Forums › Jevelin Theme › Can’t use Shufflehound Information Widget

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    NOT RESOLVED Posts

  • contino23
    Participant

    Hi,

    As you can see in the image attached, I can’t use the Shufflehound Information Widget.

    I have an error every time I try to compile it.

     

    Can you please solve?

    • This topic was modified 2 years, 9 months ago by contino23.
    Attachments:
    You must be logged in to view attached files.

    Shufflehound Support
    Moderator

    Hi @contino23,

     

    I hope you are well today and thank you for your question.

     

    I logged into your website and saw the widget is working fine as shown in the attached screenshot.

     

    Have you resolved the issue?

     

    Best regards,
    Shufflehound team

    Attachments:
    You must be logged in to view attached files.

    contino23
    Participant

    No,

    If you put an image or a text, you will give the error in the image attached

     

    Shufflehound Support
    Moderator

    I could confirm the issue on your website but it is working fine on my website as shown in the attached screenshots.

     

    It seems this is happening because you are using out dated version of PHP on your website as displayed in the last attached screenshot so please update it to latest version by contacting your web host.

    Attachments:
    You must be logged in to view attached files.

    contino23
    Participant

    Hi,

    I’ve updated to PHO 7.4 but the Shufflehound Information Widget still give me the same error.

     

     

    Shufflehound Support
    Moderator

    I have tested it on your website and it is working fine for me now.

     

    Please test it using a new Shufflehound Information Widget.

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)