Conflict with Event Tickets Plus (add on to Events Calendar Pro)

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  • pamelaboboc
    Participant

    Hi!

    I have created a ticket with Event Tickets Plus and the number of tickets field is automatically populating with the number 598 when it is supposed to be 0.

     

    I turned off the theme and used 2019 and the problem went away so I’m certain there’s a conflict with the theme.  Would you please advise how I can resolve this situation?

     

    Thank you very much!

     

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    pamelaboboc
    Participant

    Site is running Jevelin 4.0.2 on WordPress 5.0.4

    Shufflehound Support
    Moderator

    Hi @pamelaboboc,

     

    I hope you are well today and thank you for your question.

     

    Please update the theme on your site to the below latest version as described here https://support.shufflehound.com/updating-theme/

     


    Please login to access this file

     

    And contact the plugin developer to know why this is happening.

     

    Best regards,
    Shufflehound team

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