- This topic has 3 replies, 3 voices, and was last updated 5 years, 4 months ago by
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Hi, I have a problem creating forms in “contact form 7”. when I create a new form. the previous form disappears. this happens in all the pages that Jevelin Theme uses. regards
Hi @blissout,
Sorry to hear of the problem you are having.
Please make sure you are using latest version of PHP on your server by referring the information provided in the following pages.
https://www.wikihow.com/Check-PHP-Version
http://php.net/supported-versions.phpThis can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any or use following plugin to check it.
https://wordpress.org/plugins/health-check/
Also to confirm whether it is theme issue, temporary use the Twenty Seventeen theme on your site. If everything works fine then it’s your site theme issue.
Best regards,
Shufflehound teamHi
I have exactly the same problem. I’ve done all the steps you describe.
This is not a PHP problem and plugins.
When I changed the template, everything works.
If I want to add a new form I change the template, then I change it again, but ultimately you should fix it.
Any ideas?
I could confirm the issue on my test site that the created contact form gets overwritten on creating new one therefore notified the theme developer about this so that it will be fixed.
The issue will be fixed ASAP.
