- This topic has 24 replies, 3 voices, and was last updated 5 years, 4 months ago by
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Hi,
I’m sorry -the Jevelin and Jevelin Child themes should now be enabled and all the required plugins installed.
Thanks,
Not an issue at all.
I am troubleshooting the issue on your website.
The issue is resolved in the below latest version of theme so please update the theme as described here https://support.shufflehound.com/updating-theme/
You can also import the WpBakery version of Education demo content as shown in the attached screenshot.
Hi,
Thanks for your reply, and I’m sorry for the delay in responding.
I’ve installed the beta version of the theme, but am still getting an error when trying to import the demo content. I’ve tried creating another new blank site, but get the same result.
I was wondering if it’s possible for me to import the demo content in a different way, e.g. by importing a Zip file, or if there’s another way to resolve this problem?
If this is not possible, we have the Jevelin theme installed on another (production) blog and the demo content successfully installed, but it’s developed display errors since a recent update, and it’s not possible for us to update the Pages on the site or the home page any longer. The home page is also displaying oddly since updating to WP 5.4.1
If we could fix the problem with this site, we wouldn’t need the demo content imported again on another site – if this is easier. I’ve included the URL below. Credentials are the same, but this is a live site, so we won’t be able to delete content etc.
Many thanks for your ongoing help with this.
Kind regards,
I’ve installed the beta version of the theme, but am still getting an error when trying to import the demo content. I’ve tried creating another new blank site, but get the same result.
Are you importing the demo content created using the Wpbakery or Unyson page builder?
I was wondering if it’s possible for me to import the demo content in a different way, e.g. by importing a Zip file, or if there’s another way to resolve this problem?
No, there is no manual way to import it.
If this is not possible, we have the Jevelin theme installed on another (production) blog and the demo content successfully installed, but it’s developed display errors since a recent update, and it’s not possible for us to update the Pages on the site or the home page any longer. The home page is also displaying oddly since updating to WP 5.4.1
If we could fix the problem with this site, we wouldn’t need the demo content imported again on another site – if this is easier. I’ve included the URL below. Credentials are the same, but this is a live site, so we won’t be able to delete content etc.
This can be a child heme issue used on your site so to confirm it just temporarily use the Jevelin theme on your site. If everything works fine then it’s your site child theme issue.
Also, this can be due to plugin conflict on your site so please try temporarily deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
