Demo Import looks nothing like it should

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Home Forums Jevelin Theme Demo Import looks nothing like it should

This topic contains 12 replies, has 2 voices, and was last updated by  Shufflehound Support 2 days ago.

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  • Hi,

     

    I seemed to have broken the theme 2 hours into starting this project.

     

    I am not sure what I’ve done to it, but the homepage looks totally different now.  I will provide screenshots as examples of issues.

     

    If needed can provide access to my website also for further troubleshooting.

     

    Thank you in advance,

     

    Alex

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    Hi Alex,

     

    I hope you are well today and thank you for your question.

     

    Could you please share me your site URL where it’s happening so that I can troubleshoot it?

     

    Also please make sure you have activated all theme required plugins.

     

    Best regards,
    Shufflehound team

    Hi,

     

    URL is : http://alexmcdonald.co.uk/

     

    I do believe that i have all the required plugins enabled.

     

    Best regards,

     

    Alex

    also does this theme support Elementor?

     

    I can see javascript error is occurring on your shared site as shown in the attached screenshot which may be causing this error.

    Are you using Google map content element on your site?

     

    Please try deleting and reinstalling the theme on your site.

     

    If it doesn’t resolve the issue then would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporary share me your site admin log in details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able see it)”?

    also does this theme support Elementor?

    Yes

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    I have attempted to delete and reinstall the theme but the same issue seems to not changed.

    I haven’t yet changed any google map content on the website.

     

    The option to add a temporary user isn’t under the user’s tab for some reason, I’ll have to take your email to add you in as a user and give you access to admin area.

     

    attached a screenshot to show.

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    Nevermind i’ve now installed the plug in for temporary log ins.

     

    Still does however requires an email for creating a login.

    The option to add a temporary user isn’t under the user’s tab for some reason

    There isn’t any temporary user option in the WordPress. What I meant that you create an user account and delete it later when we will finish troubleshooting.

     

     

    login has now been provided.

     

    Solution for this topic

    Thank you for sharing the site credentials.

     

    I logged into your site and saw you are using many page editors on your site causing conflict and issues.

     

    I have disabled Elementor page builder on your site and your site started working fine.

     

    Please use only one page builder on your site and stick to it. Do not edit content created by one pager builder by other orelse the content will damage.

    Yeah that does make sense. Website does seem to be working correctly now. Thank you for the assistance.

     

    Just a quick query, is there an easy way of changing the colour scheme of website for light to dark?

     

    I want the website to have a black background.

     

    Thank you.

    Could you please tell me what I have done with the header here?

     

    The revolution slider is no longer full screen on the homepage and it looks awful.

    Will attach a screenshot.

     

    Thank you in advance.

     

    Alex

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    To help us keep support thread separates could you please create new thread for each of your other questions instead of asking them in your single thread as it makes the thread messy and hard to read.

     

    If you want to you can also add reference of this thread in your newly created thread.

     

    We would be more than happy to help you on your new thread.

Viewing 13 posts - 1 through 13 (of 13 total)