Dropdown Menu When Clicked on Menu

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Home Forums Jevelin Theme Dropdown Menu When Clicked on Menu

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  • Tayoh
    Participant

    Hello,

    My website url ishttp://hadassahdesigns.com/unth/

    I noticed that on mobile, when you click on the dropdown the menu closes. So to open a sub page, you’d have to click the menu multiple times.

    It’s a javascript problem, can you look into it?

    Hi @Tayoh,

     

    I hope you are well today and thank you for your question.

     

    I could confirm the issue on your shared website but it is working fine on my test website using the same navigation settings.

     

    This can be due to plugin conflict on your site so please try temporarily deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.

     

    Best regards,
    Shufflehound team

    Hello,

    I have disabled all plugins but the issue persists.

    Kindly advise.

    I could not reproduce the issue on my website.

     

    Would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share me the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?

    Okay.

    I have added the login details in the private area

    Solution for this topic

    I logged into your website and saw it was happening because you had enabled the theme “One Page Navigation” option which I have disabled now as shown in the attached screenshots and the mobile menu started working fine.

     

    Could you please confirm it?

    Attachments:
    You must be logged in to view attached files.

    Yes it is working perfectly now.

    Thanks a lot.

     

    You are most welcome here 🙂

Viewing 8 posts - 1 through 8 (of 8 total)