Error: Forbidden (403)—Can't Install Demo Content – Shufflehound Support Center

Error: Forbidden (403)—Can't Install Demo Content

This topic has 3 replies, 2 voices, and was last updated 5 years, 8 months ago by Shufflehound Support.

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Benjaminco
Participant

When I try to install demo content on Jevelin I get this error message.

I’ve tried the new installation method and the old installation method. Neither work.

Shufflehound Support
Moderator

Hi @Benjaminco,

I hope you are well today and thank you for your question.

You are using outdated version of PHP on your site as shown in the attached screenshot so please update it to the latest version of PHP by contacting your web host.

You can fix 403 Forbidden Error as described in the following pages.

https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-403-forbidden-error-in-wordpress/
https://www.elegantthemes.com/blog/tips-tricks/how-to-fix-403-forbidden-error-in-wordpress
https://www.greengeeks.com/tutorials/article/the-easiest-way-to-fix-a-403-forbidden-error-in-wordpress/

Best regards,
Shufflehound team
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Benjaminco
Participant

Ok thanks. My current host says they can’t update to the latest PHP. Which hosting services do you recommend for Jevelin?

Shufflehound Support
Moderator

You can use any hosting that you prefer but just ask them whether they support latest PHP version.
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