Error: Internal Server Error (500) - Haste Theme

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  • sebbie
    Participant

    Hi,

    I’m having trouble importing the demo design for my site. When I try to import the Freelancer portfolio demo I’m facing an Error: Internal Server Error (500).

    I’ve increased the wordpress memory and other memory however, the issue is still appearing.

    Do you have any other information?

    Attachments:
    You must be logged in to view attached files.

    Shufflehound
    Moderator

    Hi there,

     

    At the moment we are not sure what could be causing it.

     

    Would it be possible to log in to your website and test it? You can share the login details in the private information field below.

     

    Best regards,

    Shufflehound team

    • This reply was modified 1 year, 6 months ago by Shufflehound.

    sebbie
    Participant

    Hi,

    Of course please see the private information below.

    Thanks,
    Seb

    Shufflehound
    Moderator

    Hi there,

     

    Thank you for the login details!

    We found a bug and it should be fixed in the latest beta version (already uploaded to your website).

     

    Also, just to make sure we already installed the demo for you. 🙂

     

    Best regards,

    Shufflehound team

    sebbie
    Participant

    Hi,

    Thank you so much 😀

    All is working now

    Have a great day.

    Shufflehound
    Moderator

    We are glad that it worked! 🙂

     

    Let us know if you need further assistance with our theme.

    sebbie
    Participant

    Hi,

    How do I fix the mobile version of the site? On my device, it looks odd.

    Is there something I’m missing?

    Shufflehound
    Moderator

    Thank you for letting us know!

     

    We found that one of the Elementor experimental features was causing it (Additional Custom Breakpoints). So we added a fix for that and now it should work just fine.

     

    Can you please confirm that?

    • This reply was modified 1 year, 6 months ago by Shufflehound.

    sebbie
    Participant

    Apologies for the late reply.

    Yes, it’s all working correctly now thank you.

    I do have another query. Is it possible to change the portfolio details?
    So instead of saying “what we did” can’t I change it to “programs used” or something else?

    Or even add more if required?

    Attachments:
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    sebbie
    Participant

    Also, I was wondering if it’s possible to create a portfolio style like the attached screenshot.

    I only want to showcase 4 projects on the home screen and I would like them to look like the attached screenshot. If it’s not possible it’s no worry Ill make do with the features I have.

    Many thanks for your continuous support.
    Seb

     

    Attachments:
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    sebbie
    Participant

    Hi,

    Sorry to keep bothering you. I believe I found a bug with the Icon List.

    Please see attached video.

    Shufflehound
    Moderator

    Hi there,

     

    No worries! Only please create a separate ticket for other issues, so it would be easier to keep track of the issues.

    Regarding your questions:

    • The option to change portfolio details is a good idea. Would a global option in the theme settings be ok?
    • The grid layout is a little bit trickier, maybe you have a live working example with this grid?
    • It seems that the video file didn’t attach, it is possible that the size was too large, can you please try to send it again?

     

    Best regards,

    Shufflehound team

    sebbie
    Participant

    Please see attached video

    sebbie
    Participant

    I’ve tried to upload the video but it doesn’t work. I even compressed it to 1MB and it didn’t work.

    Please see link to Google Drive to view video – https://drive.google.com/file/d/1gupO_0NE1hm7fXQ4QRF64NvG6P0dNOJa/view?usp=sharing

     

     

    sebbie
    Participant

    The layout alignment button does not work.
    This is what the video shows.

    Attachments:
    You must be logged in to view attached files.

    Shufflehound
    Moderator

    Thank you for noticing that!

     

    We created a new beta update where we fixed the Icon List layout issue and created a new option (under Haste Settings > Portfolio > Single > Details Description Title) where you can change the “what we did” text to something else. You can download it below:


    Please login to access this file

     

    Let us know If that works! 🙂

    sebbie
    Participant

    Hi,

    Amazing all is working perfectly!

    Many thanks,
    Sebastian

    Shufflehound
    Moderator

    We are glad that it worked! 🙂

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