- This topic has 3 replies, 2 voices, and was last updated 6 years, 11 months ago by
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I can`t upload a featured photo to my posts. Upload window opened, but nothing happened when I click on the upload button.
Also, I can`t upload any files.
Hi John,
I hope you are well today and thank you for your question.
Please make sure you are using latest version of PHP on your server by referring the information provided in the following pages.
https://www.wikihow.com/Check-PHP-Version
http://php.net/supported-versions.phpTo confirm whether it is theme issue, just temporary use the Twenty Seventeen theme on your site. If everything works fine then it’s the theme issue.
Also this can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
Best regards,
Shufflehound teamTried with a nineteen theme, but the problem is the same. No upload is possible.
PhP updated to the latest version.
If it also doesn’t work with Twenty Nineteen theme then it is not theme related issue but your site-specific and we only provide support here to Gillion theme.
