Google Chrome: Blank page opens when clicking the email link

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    RESOLVED Posts

  • Ulf Meyer
    Participant

    Dear Support Team,
    maybe you can help me out with the following topic.

    In Google Chrome clicking on emailto: links opening the email client are causing a reload of the page but the page does not show. Tried both configurations for the link (open in the same window and open in new tab). Always same problem that chrome tries to reload the page but nothing happens.   I already found similar issues in support threads of other themes. Any ideas or experiences with this issue?

    See https://timber-worxx.de/#kontakt

    Best
    Ulf

    Shufflehound Support
    Moderator

    Solution for this topic

    Hi Ulf,

     

    I hope you are well today and thank you for your question.

     

    Could you please try disabling the Page Loader in the theme options as shown in the attached screenshot?

     

    Best regards,
    Shufflehound team

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    Ulf Meyer
    Participant

    Dear Support-Team,

    thanks. Problem solved. ticket can be changed in status to resolved.

    best Ulf

    Shufflehound Support
    Moderator

    You are most welcome here 🙂

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