google map does not appear

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  • Beautyflo
    Participant

    the google map stopped working, I checked and renewed the API but it doesn’t work, entering the address nothing appears, entering latitude and longitude the gray box appears.

    I tried to create another page and insert another map but the result is the same https://beautyfloestetica.it/provamappa/

    Beautyflo
    Participant

    sending data for access to wordpress

    Shufflehound
    Moderator

    Hi there,

     

    Have you tried to update the theme to the latest version and also have you tried disabling performance optimization plugins (if you are using any)?

     

    Best regards,

    Shufflehound team

    Beautyflo
    Participant

    both the theme and wordpress are up to date, I tried disabling something but that doesn’t seem to be the problem.

    please check the problem

    • This reply was modified 4 weeks, 1 day ago by Beautyflo.

    Beautyflo
    Participant

    there’s no news, is someone handling my ticket?

    Shufflehound
    Moderator

    Hi there,

     

    Sorry for the delayed response.

     

    We’ve noticed that there is indeed some sort of issue with the Google Maps element, though we’re not quite sure what’s causing it yet. We see that you’ve got Google Maps working on your end. Are you using a different Google Maps element to achieve that?

     

    Best regards,

    Shufflehound team

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