Hi Phil,
Sorry to hear of the problem you are having.
Could you please share me the page URL from your site where it’s happening and Would you mind if i log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will bee able see it.”?
Best regards,
Shufflehound team