I hope you are well today and thank you for your question.
Are you using any page builder to create pages?
If not then you can create pages using WordPress default page editor as described below.
Currently, we only provide support here in this support forum and not on call.
This is because you are using a new WordPress Gutenberg editor which is the default editor of the latest WordPress version.
You can see the difference between Gutenberg and classic editors on the below page.
You can install an older WordPress editor by using the classic editor as described in the below pages.