- This topic has 9 replies, 2 voices, and was last updated 3 years, 1 month ago by
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“The provided purchase code was not found. Please check the code and try again!”
Gives a fault.I have licence code from Jeveline theme.
Hi there,
Other users are reported similar issue, therefore we are inspecting it now.
We we will let you know when there will be any updates.
Best regards,
Shufflehound team
My problem is still not solved. When will you help?!
????????????
Good news ā looks like we managed to fix your issue. You should be able to activate your theme license.
Let us know if that works. š
Best regards,
Shufflehound team
Unfortunately. The problem continues!
Then it is possible that you have a different kind of issue than what we fixed recently.
To fix your issue we will need to access your website, otherwise we can’t find the cause for your issue (you can share it in the private field).
You can check
We tried to use your mentioned access data, but it shows that the username doesn’t exists.
Can you please check if the access data is working?
