Import slider error

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Home Forums Jevelin Theme Import slider error

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  • Ylb Digital
    Participant

    Hello,

     

    • I am trying to import a slider from another website; I basically did export import and i get a message saying  error: incompatible archive. What do i do?

     

    • I also would like to know if with slider revolution I can make slider like on this website https://www.edmiston.com with the hover effect.

     

    • I also noticed that wp bakery is not showing live updates in the front end while i make changes.

     

    • I have a white bar at the top of my page that im unable to remove ( see picture)

    Please can you help?

     

    Thank you

    • This topic was modified 4 years, 11 months ago by Ylb Digital.
    • This topic was modified 4 years, 11 months ago by Ylb Digital.
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    Ylb Digital
    Participant

    Hello,

     

    Contact form and yellow pencil do not work as well on my website. It says ” you are not allowed to visit this page” or the editor takes forever to load

    Hi @Ylb Digital,

     

    I hope you are well today and thank you for your question.

     

    I am trying to import a slider from another website; I basically did export import and i get a message saying  error: incompatible archive. What do i do?

    I also would like to know if with slider revolution I can make slider like on this website https://www.edmiston.comwith the hover effect.

    These are slider revolution plugin related questions so please ask them to the  plugin support.

     

    I also noticed that wp bakery is not showing live updates in the front end while i make changes.

    This can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.

     

    I have a white bar at the top of my page that im unable to remove ( see picture)

    Could you please share me the page URL from your site where it is displaying so that I can help you?

     

    Contact form and yellow pencil do not work as well on my website. It says ” you are not allowed to visit this page” or the editor takes forever to load

    Please make sure you are using the latest version of PHP on your server by referring to the information provided in the following pages.

     

    https://www.wikihow.com/Check-PHP-Version
    http://php.net/supported-versions.php

     

    Also please make sure that you are using latest versions of theme and plugins.

     

    Best regards,
    Shufflehound team

    Ylb Digital
    Participant

    Hello!

     

    Thank you for getting back to me.

     

    I am still building my website, it is on maintenance mode. Here are the credentials.

     

    Thank you!

    Ylb Digital
    Participant

    Hello again,

     

    I dont have access to contact form at all, like i cannot even create a template.

    Can you also check this for me when your logged please?

     

    Many thanks

    Ylb Digital
    Participant

    Im so sorry, here is a recap:

     

    1. White border on homepage, club and conciergerie, news ..
    2. Contact form not working at all, cant even create a template
    3. Can you tell me if it is possible to create something similiar to the attatched pic with the theme feature? and if yes how? Idea is to showcase our luxury services with some text and pictures (https://sofitel.accorhotels.com/europe/index.en.shtml)

    Many thanks!!!

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    I logged into your site and saw you are using an outdated version of PHP on your site as shown in the attached screenshot so please update it to the latest version by contacting your web host.

     

    To help us keep support thread separates could you please create a new thread for each of your other questions instead of asking them in your single thread as it makes the thread messy and hard to read.

     

    If you want to you can also add reference of this thread in your newly created thread.

     

    We would be more than happy to help you with your new thread.

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