Internet Explorer issue with Revolution Slider on Jevelin

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Home Forums Jevelin Theme Internet Explorer issue with Revolution Slider on Jevelin

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  • spierenstich
    Participant

    Hi there,

    on my homepage, revolution slider with the Jevelin theme does not load in IE11 you find under the menu item ‘Praxen’.

    I switched to wordpress twenty-sixteen theme and it worked with and without all plugins switched on.

     

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    Hi @spierenstich,

     

    I hope you are well today and thank you for your question.

     

    This can be a child theme issue used on your site so to confirm it just temporary use the Twenty Seventeen theme on your site. If everything works fine then it’s your site child theme issue.

     

    Best regards,
    Shufflehound team

    spierenstich
    Participant

    Hi Shufflehound team,

     

    thanks, it worked with Twenty Seventeen. If it is a child-theme issue, would it mean, it should work with the parent theme? Because it doesn’t.

     

    Thanks,

     

    Yes, it should work with the Jevelin theme.

     

    I visited your shared site but didn’t see any slider on it.

     

    Could you please display the slider so that I can troubleshoot it?

    spierenstich
    Participant

    Hey,

    You will find it under the menu-point “Praxen”.

    There are actually two slides called “Poppenhausen” and “Schmalenau”.

    Thanks,

    Could you please add the same slider in the content area of any your site test page and share me its URL so that I can troubleshoot it?

    It seems the slider is working fine on your shared page.

     

    Does it also work for you on the IE browser?

    spierenstich
    Participant

    Dear Support-Team,

    yes, thank you. Now it seems to be all right.

    Thanks a lot!

    You are most welcome here 🙂

Viewing 10 posts - 1 through 10 (of 10 total)