- This topic has 10 replies, 2 voices, and was last updated 4 years, 3 months ago by
.
Hello there,
I’m having trouble with iPhone image hover on my shop page. So on Android phones when user clicks on image it goes directly on to product. On iPhone it shows hover effect from PC. So I need to click twice to get to the product via image. You can check that on http://www.iphonedoc.dk/koeb-iphone
Can you help me with this issue?
Best,
Stefan
Hi Stefan,
I hope you are well today and thank you for your question.
Do you also see that issue on the below demo site page?
https://jevelin.shufflehound.com/shop/
Could you please temporarily just use the Twenty Nineteen theme on your site and see If everything works fine?
Best regards,
Shufflehound teamHello,
It’s the same on your demo site – on iPhone when I click on the product it changes to 2nd image and then on 2nd click it goes to product.
On my android phone, it works as it should – 1 click goes to the product.
Ok
As said above, Could you please temporarily just use the Twenty Nineteen theme on your site and see If everything works fine?
Hey there,
I activated the Twenty Nineteen theme and everything works fine. The thing is I don’t know why are you telling me to do this when the issue is with your theme and I can’t see the issue anymore because your theme is deactivated.
Another thing which doesn’t work is image points. When I click on them nothing happens on iPhone and on Android everything works finely. I’ve tested it on multiple devices.
I could confirm the issue on my test site, therefore, I notified the theme developer about this so that it will be fixed.
The issue will be fixed ASAP.
Another thing which doesn’t work is image points. When I click on them nothing happens on iPhone and on Android everything works finely. I’ve tested it on multiple devices.
I am not sure which image points you are referring to so could you please share me the screenshot of it?
I’m talking about these. They don’t work on iPhone either. When you click on them nothing happens.
You can check it live here: https://iphonedoc.dk/iphone-7-reparation/
Best,
Stefan
I have also reported that issue to the theme developer.
Thank you! How long it usually takes for issues like these to be resolved?
It will be resolved ASAP but currently we don’t have exact timeline.
The image points issue is resolved in the below latest version of theme so please update the theme as described here https://support.shufflehound.com/updating-theme/
