- This topic has 7 replies, 2 voices, and was last updated 2 years, 10 months ago by
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This is the second ticket, on the first I had no response. The problems that the topic has been presenting are:
1 – the posts do not appear if they are made by the bakery, and if they are made by the normal or classic editor, the character limiter does not show all the text
2 – when I access the portfolio page with all the projects, the footer seems to be superimposed over the links of each project, but in an invisible way. It does not allow clicking on projects and when hovering the mouse over the screen it is possible to see the footer links
3 – when I go to customize the theme in the appearance link of the control panel, the following error message appears:undefined : Block type ‘ugb/blog-posts’ is not registered.
Hi there,
Sorry for our late response.
Would it be possible for us to login to your website dashboard? It would help us to find the causes for your issues (you can share them in the private information field).
1., 2. Can you please share a link to the issues?
3. We have some reports about it, but we can’t replicate the issue in our test servers
Best regards,
Shufflehound team
Hello.
Do you have any feedback related to this ticket?
We are not sure if you saw our previous response, but we can’t answer those questions without accessing your website.
Would it bee possible to login in your dashboard?
Best regards,
Shufflehound team
Hello.
Yes, I saw the previous answer and privately sent the access data to the site.
I will send it again and ask that you please confirm receipt.
Thank you, we answered in your second post
Hello.
I saw the answer in the other post, I think we can finish this post and just keep the other one.
thanks
Sure, we will close this!
