Jevelin wp bakery

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Viewing 19 posts - 1 through 19 (of 19 total)
  • Author
  • SaqlainMughal
    Participant

    Cant change anything on my website with wp bakery. There is an update, and update is also giving an error.

    SaqlainMughal
    Participant

    update error: An error occurred while updating WPBakery Page Builder: To receive automatic updates license activation is required. Please visit Settings to activate your WPBakery Page Builder. Got WPBakery Page Builder in theme?

     

     

    SaqlainMughal
    Participant

    And white screen if i want to edit page with wp bakery

    Hi @SaqlainMughal,

     

    I hope you are well today and thank you for your question.

     

    Please make sure that you are using the below latest version of the theme.

     


    Please login to access this file

     

    Then you can update the WPBakery page builder plugin from the below path.

     

    Admin Area -> Appearance -> Install Plugins

     

    Best regards,
    Shufflehound team

    SaqlainMughal
    Participant

    https://sellself.be/wp-admin/post.php?vc_action=vc_inline&post_id=396&post_type=page

    I get the following url when i want to edit my page with wp bakery AND a white screen so i cant go further.

    See screenshot -> it is updated i guess

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    You are using older version 4.8.3 of the Jevelin so please update it to the latest version 4.9.1 as described above and then update the plugin from the below path.

     

    Admin Area -> Appearance -> Install Plugins

    SaqlainMughal
    Participant

    Admin Area -> Appearance -> Install Plugins

     

    But where should i click then? Where should i put that file in? Can you send me screenshot with symbols and steps.

     

    SaqlainMughal
    Participant

    Where should i upload that file, you send me?

     

    Second question, why is it not automatically instead of manually dropping that file?

     

    Thanks

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    SaqlainMughal
    Participant

    Or maybe a youtube link where it is explained.

    SaqlainMughal
    Participant

    I’m still stuck, may I ask you from which till watch hours you work and in which country so i know in the future when to contact you guys.

    Solution for this topic

    Please follow my steps below.

     

    Download the below theme file.

     


    Please login to access this file

     

    Then upload it on the below path as described here https://support.shufflehound.com/updating-theme/

     

    Admin Area -> Appearance -> Themes -> Add New

     

    Then update the WpBakery page rbuilder plugin from the below path.

     

    Admin Area -> Appearance -> Install Plugins

    SaqlainMughal
    Participant

    OK this one is explained much better, i spend hours to find the solution because your previous respons what not clear 🙂

     

    may I ask you from which till watch hours you work and in which country so i know in the future when to contact you guys.

    Ignore the screenshots, it worked out, but cant delete it

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    Glad, it worked fine for you!

     

    We work around the click globally from home.

     

    You just post your questions in this support forum and we will make sure to reply to them.

    MuglasAdventues
    Participant

    I am having this problem too. And have downloaded and installed your theme update many times with the failure. I have entire sections of my site going very wrong and you have ignored my tickets for days now. Please suggest what I should do if there is not plugin found:

    @MuglasAdventues I have replied to you in your below topic.

     

    https://support.shufflehound.com/forums/topic/site-broken-after-launch/#post-74153

    MuglasAdventues
    Participant

    Please remove attachment

    I have requested the administrator to remove it.

     

    He will remove it soon.

    MuglasAdventues
    Participant

    thanks!

    The attachment is deleted.

Viewing 19 posts - 1 through 19 (of 19 total)