Jevelin: WPBakery frontend editor doesn't update any changes

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Home Forums Jevelin Theme Jevelin: WPBakery frontend editor doesn’t update any changes

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  • Author
    RESOLVED Posts
  • lawpoh
    Participant

    I created a new page on my website and tried to use the WPBakery frontend editor by adding and editing a template: text, one image and some spacers.

    I saved and published and when I went to the page, an image I added was there but not in the size or place where I put it in WPBakery. The text and the spacers disappeared. The nice design disappeared. And a Jevelin logo appeared in the upper left-hand corner. I’ve no idea what happened.

    This is the page: creativeandmoneywise.com/home-draft.

    I already disabled every plugin except for WPBakery and Unyson. I hope you can help!

    • This topic was modified 1 year, 3 months ago by lawpoh.
    • This topic was modified 1 year, 3 months ago by lawpoh.

    Shufflehound
    Moderator

    Hi there,

     

    Please try updating the theme to the 5.8 version and WPBakery to the latest 7.1 version:


    Please login to access this file

     

    Let us know if that helps! šŸ™‚

     

    Best regards,

    Shufflehound team

    lawpoh
    Participant

    Hi and thanks for this advice. I updated both the theme and WPBakery and I’m still having problems. The attached screenshot shows what my page looks like while I’m editing. When you visit creativeandmoneywise.com/home-draft you can see the difference.

    Thanks for your help!

    Attachments:
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    Shufflehound
    Moderator

    Hi there,

     

    Would it be possible to log in to your website and inspect this issue further? Otherwise, currently, we don’t have any clues about what could be the issue (login details can be shared in the private information field)

     

    Best regards,

    Shufflehound team

    lawpoh
    Participant

    Hello! Somehow this issue has fixed itself. Thanks for responding so promptly!

    Shufflehound
    Moderator

    That is great! šŸ™‚

Viewing 6 posts - 1 through 6 (of 6 total)