- This topic has 6 replies, 3 voices, and was last updated 6 years, 4 months ago by
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Hi, I just purchased the theme and followed the instruction properly.
I’m getting 3 problems so far.
- Activating Evanto is not working. See attached screenshot
- Rev Slider has error message. See attached screenshot
- No CREATIVE demo on the list. We like to use this template https://jevelin.shufflehound.com/home/home-creative/, but it’s not available in the list of demo templates. See attached screenshot.
Hi @mrsvmedia,
I hope you are well today and thank you for your questions.
Activating Evanto is not working. See attached screenshot
Rev Slider has error message. See attached screenshot
I logged in to your site and saw it is activated fine as shown in the attached screenshot.
Could you please tell me where exactly you are getting the error?
No CREATIVE demo on the list. We like to use this template https://jevelin.shufflehound.com/home/home-creative/, but it’s not available in the list of demo templates. See attached screenshot.
It is a part of Basic demo content as shown in the attached screenshot so you have to install Basic demo content.
Best regards,
Shufflehound teamHi, thanks for the reply.
It’s just weird that we got those errors but the site is functional.
Our problem now is the speed of the site, we only replaced the content on the demo template but the load time is slower.
This is ours: https://tools.pingdom.com/#!/eDCBPi/https://mrsv.com.au/
This is the demo: https://tools.pingdom.com/#!/dpxSsl/https://jevelin.shufflehound.com/home/home-event/
Are you using a speed plugin or what do you do to increase the speed?
We already transferred our images to a different image hosting.
Hope you can help us because the speed was a big factor for us when we bought your template.
We are using cache to improve site loading speed.
You can improve your site performance as described in the following pages.
http://www.wpbeginner.com/wordpress-performance-speed/
https://codex.wordpress.org/WordPress_Optimization/WordPress_Performance
I have the same issues as the user above.
My Slider is not present and will not activate.
I just tried again and it worked and now the slider is showing up. Very strange.
Can you tell me how I am supposed to enable/activate the evanto market to get access to the Theme Updates?
Thanks
Can you tell me how I am supposed to enable/activate the evanto market to get access to the Theme Updates?
You can do this as described in the following pages.
https://premium.wpmudev.org/blog/how-to-update-themeforest-themes-with-the-envato-wordpress-toolkit/
http://www.wpexplorer.com/envato-wordpress-toolkit-guide/
If you have any further questions then to help us keep support thread separates could you please create your own thread for your question instead of replying on others thread as it makes the thread messy and hard to read.
If you want to you can also add reference of this thread in your newly created thread.
We would be more than happy to help you on your new thread.
