Logo doesn't have www into url

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Home › Forums › Jevelin Theme › Logo doesn’t have www into url

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  • mbaldoni
    Participant

    http://www.derisocalzature.it

    Hi, in Firefox is more evidence.

    Logo’s URL is without WWW and expecialy on firefox is doesn’t show.

    in html i can see

    < img src=”//derisocalzature.it/wp-content/uploads/2018/06/logo.png” alt=”De Riso Calzature – Cagliari” / >

    instead

    <img class="sh-light-logo" src="www.derisocalzature.it/wp-content/uploads/2018/06/logo.png” alt=”De Riso Calzature – Cagliari” />

     

    Also, if I add/modify logo with setting panel, it’s doens’t appeare. I have to rewrite file into 2018/06 folder.

    • This topic was modified 2 years, 7 months ago by mbaldoni.

    Shufflehound Support
    Moderator

    Hi @mbaldoni,

     

    I hope you are well today and thank you for your question.

     

    Please update the theme on your website to the below latest version.

     


    Please login to access this file

     

    This can be a child theme issue used on your site so to confirm it just temporarily use the Jevelin theme on your site. If everything works fine then it’s your site child theme issue.

     

    Also, please try renaming the logo file.

     

    Best regards,
    Shufflehound team

    mbaldoni
    Participant

    Doesn0t work. I try new theme but doens0t work. Also if I deactivate child and choose Jevelin theme.

    I think file that load URL of logo doesn’t work fine.

    Shufflehound Support
    Moderator

    Have you tried renaming the logo file or uploading a different logo image file?

     

    Would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?

    mbaldoni
    Participant

    I attaced the info account. Please check the Logo URL. I can’t modify/upgrade it.

    I have to use jevelin path /wp-content/uploads/2018/06/logo.png

    Thanks

    Shufflehound Support
    Moderator

    I logged into your website and deactivated the Unyson plugin that you were using which resolved the issue.

     

    Could you please confirm it?

    mbaldoni
    Participant

    Ok for logo, but in this way you change all my project URL!!!

    INTO Unyson there was a possibility to change the project’s URL.

    My menu now has (for example)

    https://www.derisocalzature.it/portfolio/heydude/

    But I’d like

    https://www.derisocalzature.it/brand/heydude/

    And I don’t want all redirect 301 in my menu.

     

    Reply me soon please

    Shufflehound Support
    Moderator

    I didn’t change any URLs but it might have changed because of disabling the Unyson plugin.

     

    It seems we have discussed this issue in your below existing topic.

     

    https://support.shufflehound.com/forums/topic/custom-url-project/

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