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  • Author
  • epgup
    Participant

    Hello there!

    I followed your guidelines from one of the early questions.


    You can remove it from Footer widgets area on your site as shown in the attached screenshot.
    Best regards, Shufflehound team

    But now I have both logos showing Jevelin and my companys .
    Can you help me?

    Br,
    Ellen

    Hi Ellen,

     

    I hope you are well today and thank you for your question.

     

    Could you please share your site URL where it’s displaying so that I can help you?

     

    Best regards,
    Shufflehound team

    epgup
    Participant

    Hi there and thanks for your quick answer.

    http://www.gupex.com

    Jevelins logo is now gone on the monitor view. But if you see it on a mobile, you can see a white square under my companys logo.
    see att

    2 more things:
    The email contact.
    How can I put a link on it so I can click and got direct to send an email (as most sites have).

    Product:
    The tablet and mobile view are complete wrong.
    See att

    Thanks for you help! 🙂

    Attachments:
    You must be logged in to view attached files.

    I visited your shared website and saw you are using Twenty Twenty theme on it so I couldn’t troubleshoot the issue.

     

    Could you please use the below latest version of Jevelin theme on it so that I can troubleshoot it?

     


    Please login to access this file

    epgup
    Participant

    Hi again!
    Now I’m confused!
    I never used twenty twenty theme. I use the last version of Jevelin industry.
    See att.

    Attachments:
    You must be logged in to view attached files.

    Please visit your below shared website and see what is displaying as shown in the attached screenshot.

     

    http://www.gupex.com/

    Attachments:
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    epgup
    Participant

    Thats what I see:

    Attachments:
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    Please test it clearing your browser cache and using a different browser.

    epgup
    Participant

    I have! Even on my phone. 🤔

    I’ve been editing and working with it since yesterday.
    Just updated for the last versjon of WP.

    Attachments:
    You must be logged in to view attached files.

    epgup
    Participant

    The same using Crome or safari.
    On my collages pc as well. I see the page I’ve send you.
    Now Im concerned that I’m gonna lose everything… 😱

    epgup
    Participant

    I continue editing the page without any problem.
    But I’m worried with your last massage. What should I do?

    epgup
    Participant

    Hi! I would appreciate if you could give me a fast answer.
    I’m working on a page that seams to working fine, but I see now that something is wrong. I have been updating the page and I can see the changes im making, but on the log it showes that my last update was from yesterday.
    Thats not correct!!

    Attachments:
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    I am not sure whether it is your server or cache issue but it is also displaying fine for me now as shown in the attached screenshot.

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    epgup
    Participant

    Good!!  😀

    Can you then help me with the questions I sent you before?

    You can see the attachment from 2 days ago.
    <div class=”sh-bbp-replies-left”><span class=”bbp-author-avatar”></span></div>
    <div class=”sh-bbp-replies-center”>
    <div class=”sh-bbp-replies-center-author”>
    <div class=”sh-bbp-replies-center-author-left”>
    <div class=”sh-bbp-replies-center-author-items”><span class=”bbp-author-name”>epgup</span>
    <div class=”bbp-author-role”>Participant</div>
    </div>
    </div>
    <div class=”sh-bbp-replies-center-author-right”>2 days ago</div>
    </div>
    <div class=”sh-bbp-replies-center-description”>

    Hi there and thanks for your quick answer.

    http://www.gupex.com

    Jevelins logo is now gone on the monitor view. But if you see it on a mobile, you can see a white square under my companys logo.
    see att

    2 more things:
    The email contact.
    How can I put a link on it so I can click and got direct to send an email (as most sites have).

    Product:
    The tablet and mobile view are complete wrong.
    See att

    Thanks for you help! 🙂
    <div class=”bbp-attachments”></div>
    </div>
    </div>

    To help us keep support thread separates could you please create a new thread for each of your other questions instead of asking them in your single thread as it makes the thread messy and hard to read.

     

    If you want to you can also add a reference to this thread in your newly created thread.

     

    We would be more than happy to help you with your new thread.

Viewing 15 posts - 1 through 15 (of 15 total)