i am using polylang with your template, because i need to offer english (LTR) as well as arabic (RTL). Somehow it seems that your template either support LTR or RTL? But you cannot use both (specified by polylang) with your template?
My setup: I have defined the specific direction within the polylang-languages.
I have also tried to enable RTL support in the Theme settings. But this doesnt really work.
Not sure exactly why the plugin doesn’t work well with theme but could you please could you please contact the plugin developer to find out exact reason?
Many thanks for clarifying. We were not aware of that. We purchased the theme cuz we thought it supports RTL and LTR at the same time. Is it possible to return cancel our purchase and get a refund?