Home › Forums › Jevelin Theme › media library
Home › Forums › Jevelin Theme › media library
Hi, Im having the same issue as most after the latest update to the theme. I cant seem to upload anymore images onto the site. Keep getting an error message. I deactivated all plugins and required steps still nothing.
Can you please help out?
Thanks
Hi @Sammy,
Sorry to hear of the problem you are having.
Could you please tell me what exact error you are getting or share the screenshot of it?
I tried to log into your site but I am getting an errot that the password is incorrect so please make sure that the shared credentials are correct.
Best regards,
Shufflehound team
I logged into your shared site and saw it is also happening with the default Twenty Nineteen theme so this is not the theme specific issue but your site issue.
You can resolve it as described in the below pages or contacting your web host.
https://sebastian.expert/fix-wordpress-an-error-occurred-in-the-upload-please-try-again-later/
Hi I am still having the same issue and problems. I cant see my media library or upload any new images. This all occurred after the latest word press updates.
We even contacted the web host and and also disabled the imagick. I tried all the steps in the links you provided.
Can you troubleshoot and let me know whats happening? I cant even see the media library at all.
This forum is for Jevelin support and as said above your issue is not related to the theme and it also occurs with other WordPress default themes.
You can try reinstalling WordPress on your site as described in the below page or contact your theme host to do it.
https://www.wpbeginner.com/wp-tutorials/how-to-uninstall-and-reinstall-wordpress/
https://kinsta.com/blog/reinstall-wordpress/
https://www.hostinger.in/tutorials/how-to-reinstall-wordpress
If you can’t resolve it yourself then you can consider hiring a developer to resolve it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5