Menu and widgets not working on iPad Mini

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Home Forums Jevelin Theme Menu and widgets not working on iPad Mini

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  • Author
  • NewEyeCo
    Participant

    Hi

    Please refer to the attached screen-shot.

    (1) On an Android phone the menu works.

    (2) The portfolio works as well on my phone.

    (3) But on my iPad Mini the header overwrites the top of the page content.

    (4) Tapping the menu, nothing happens.

    (5) The portfolio doesn’t show.

    Please assist.

    Thanks.

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    NewEyeCo
    Participant

    Tried Safari and Chrome on my iPad Mini – both give the same results.

    Hi @NewEyeCo,

     

    I hope you are well today and thank you for your question.

     

    I don’t understand your issue properly by referring your shared screenshot so could you please share me the only screenshot of the issue and not what is working on your site?

     

    Best regards,
    Shufflehound team

    NewEyeCo
    Participant

    Hi

    Attached below is a screen-shot taken on my iPad Mini.

    There are two issues.

    (1) If I tap the menu “hamburger” nothing happens. The menu does work on my Android phone.

    (2) The portfolio widget does not appear in either Chrome or Safari on my iPad mini but it does appear on both my Android and Windows 10 PC.

    I hope that clarifies the two issues.

    Thanks.

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    I understood your issues but couldn’t reproduce it using iPad simulator.

     

    Please make sure you are using latest version of browser and below latest version of theme.

     


    Please login to access this file

     

    This can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.

     

    Are you having the same issue on iPad for the below theme demo site?

     

    https://jevelin.shufflehound.com/

Viewing 5 posts - 1 through 5 (of 5 total)