- This topic has 5 replies, 2 voices, and was last updated 5 years, 2 months ago by
.
Hello Support,
After a recent plugin update, WooCommerce stopped working on the site. In detail, there is no product picture shown on the product page. Instead, it is shown as a plain white picture. Please help as I couldn’t figure out where is wrong. Thank you!
Hi @pzl,
Sorry to hear about the problem you are having.
It seems the theme jQuery script is causing the issue as jQuery is updated in the latest WordPress version 5.5
The issue will be fixed ASAP in the upcoming version of the theme.
In the meanwhile, you can fix it by using the attached custom plugin.
Best regards,
Shufflehound teamYes, the custom plugin is working well. Meanwhile, it seems like the latest theme version 4.7.1 failed to fix this issue.
Solution for this topic
I have tested it on my test site and it’s working fine for me using the latest version of the Jevelin theme.
Please make sure that you are using the below latest version of the theme.
Also, please clear your browser cache after updating the theme so that the latest js and CSS files will be loaded.
Yes, this has been fixed in the latest version of the theme. Thank you!
You are most welcome here 🙂
