Hello, I have received a few clients who have provided images of our site where the mobile page shows code vs the content of the page. I can not replicate this but one of the clients forwarded me the image. It is occurring on other pages but for the example, The url: https://www.sotech.com/brand-health-tracking
this is how the page appears on her iphone when she visits the page.
Please let me know why this is happening and how I can get this fixed.
The issue you’re encountering occurs when the WPBakery page builder plugin is either not activated or installed. It’s possible that visitors might have seen this if you were updating the plugin. Additionally, if you’re using caching plugins, they might have retained that version for an extended period.
Beyond these scenarios, we’re unsure of what could be causing the problem.