My one click install is not working... Possibly because Used for other site?

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Home › Forums › Jevelin Theme › My one click install is not working… Possibly because Used for other site?

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  • kyoon3211
    Participant

    Hello!

    I purchased Jevelin a year or two ago and I wanted to use it to make my new site but I am having trouble getting the 1 click demo to work…. None of the images are coming up and when i try to access the One click page it says “Sorry, you are not allowed to access this page”

     

    Thanks for your help!

     

    Theme: Jevelin
    Theme Version: 3.0.1
    WordPress: 4.9.6
    PHP: 5.6.36

    Shufflehound Support
    Moderator

    Hi @kyoon3211,

     

    Sorry to hear of the problem you are having.

     

    Please make sure you are using below latest version of theme and activated Unyson & One Click Demo Import plugins.

     


    Please login to access this file

     

    It seems you are using older version of PHP on your site so please make sure you are using latest version of PHP on your server by referring the information provided in the following page.

    http://php.net/supported-versions.php

     

    Thank you for sharing your site credentials but it seems you missed to share user name so could you please share it?

     

    Best regards,
    Shufflehound team

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